This Privacy Policy explains how Leigh Zimmatore dba Elevate Media Hub ("Elevate Media Hub," "we," "us," or "our") collects, uses, and protects your information when you visit our website, submit a form, contact us, or receive text messages (SMS) from us.
1. Information we collect
- Information you give us. This includes your name, email address, phone number (including mobile number), practice name, practice website, and anything you share in a form, message, email, or call.
- SMS consent records. When you opt in to text messages, we record the date, time, and method of your consent, and any opt-out request.
- Communications. We keep records of emails, texts, and calls with us.
- Automatic information. When you visit our website, we may automatically collect basic technical data such as your browser type, device, IP address, pages visited, and referring site, using cookies and similar technologies.
We do not ask for, and you should not send us, patient health information through this website.
2. How we use your information
We use your information to:
- Respond to your questions and consultation requests, and provide our services
- Schedule consultations and meetings
- Send text messages you have agreed to receive about your inquiry and ongoing services, such as scheduling, information requests, and account notifications
- Send service-related emails and invoices
- Operate, maintain, and improve our website and services
- Meet legal, tax, and recordkeeping obligations, and protect against fraud or misuse
3. Text messaging (SMS)
If you opt in, you may receive text messages from Elevate Media Hub (Leigh Zimmatore) about your consultation request and ongoing services. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time. After you reply STOP, you will receive one confirmation message and no further texts unless you opt in again. Carriers are not liable for delayed or undelivered messages. For details, see our SMS Terms & Conditions.
Mobile numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the information-sharing categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How we share information
We do not sell your personal information. We share information only as follows:
- Service providers that help us run our business, such as our CRM and communications platform (HighLevel), phone and SMS carriers and messaging providers, email, scheduling, website hosting, and payment processors. They may use your information only to provide services to us. This does not include sharing SMS opt-in data or consent for anyone's marketing.
- Legal reasons. We may share information when required by law, subpoena, or court order, or to protect the rights, property, or safety of Elevate Media Hub, our clients, or others.
- Business transfers. If the business is sold or transferred, information may transfer as part of that transaction, subject to this policy. SMS opt-in data and consent will still not be shared with third parties for marketing purposes.
5. Cookies and analytics
Our website may use cookies and similar tools to remember preferences, run forms, and understand how visitors use the site. You can control cookies through your browser settings. Some site features may not work properly without them.
6. Data security and retention
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep information only as long as needed for the purposes above, or as required by law.
7. Your choices and rights
- Text messages: Reply STOP to any text to opt out. Reply HELP for help.
- Email: Use the unsubscribe link in any email, or contact us.
- Access, correction, deletion: You may ask us to access, correct, or delete your personal information by emailing [email protected]. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what information we collect and the right to request deletion. We do not sell or "share" personal information for cross-context behavioral advertising, and we will not discriminate against you for exercising your rights.
8. Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
9. Third-party links
Our website may link to other websites. We are not responsible for their privacy practices. Please review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
11. Contact us
Leigh Zimmatore dba Elevate Media Hub, Redlands, California. Email: [email protected]